HIVEFINITY CLUB

They booked once. Bring them back.

Hivefinity Club is the email and newsletter part of Hivefinity. It uses the booking history you already have to help you choose the right customers, create beautiful campaigns and bring them back to book again.

Emails & newsletters Choose customers by booking history Link straight back to booking
Hands shaping clay on a pottery wheel in a bright ceramics studio
AUDIENCE Pottery customers 426 people · agreed to receive emails
CAMPAIGN READY Spring workshops Photography · dates · booking links

HOW CLUB WORKS

One simple loop.
From booking to booking again.

Someone books with you. Hivefinity remembers what they booked. Club helps you email the people most likely to care about what you are offering next — then sends them straight back to your live classes and availability.

01They bookA customer books a class or experience.
→
02Hivefinity remembersWhat they booked and when they visited stays with them.
→
03You createChoose the right customers and build a beautiful email.
→
04You sendShare something genuinely relevant.
→
05They book againOne click takes them back to a live class.
01

START WITH WHAT YOU ALREADY KNOW

The booking gives Club something useful to work with.

When Sarah books a pottery workshop, Hivefinity already knows the things that can make a future email more relevant — what she booked, when she visited and whether she chose to receive marketing emails.

✓

What she bookedPottery, sushi, yoga, tours — whatever you sell.

✓

When she visitedSo you can spot people who have not been back for a while.

✓

Whether she wants emailsHer marketing choice stays attached to her customer record.

People enjoying a pottery class
CLAY & BLOOM STUDIOWheel Throwing Workshop
BOOKING CONFIRMED HF-2841
SC
Sarah Collinssarah@example.com
Marketing ✓
CLASSWheel Throwing
DATE3 February
GUESTS2 people
Customer history started Pottery · attended · £95
SC
Sarah CollinsCustomer since February
PotteryAttended2 guestsMarketing opt-in

3 FEBBooked Wheel Throwing

3 FEBAttended with guest

8 MONTHS LATERNo newer booking

SMART AUDIENCE People who booked pottery, attended, and have not returned in 6+ months.
188matching customers
02

CHOOSE PEOPLE BY WHAT THEY ACTUALLY BOOKED

Find the customers most likely to care.

Want to tell past pottery customers about new pottery dates? Or contact people who have not visited for six months? Club can build that group from the bookings already in Hivefinity.

“Show this to people who enjoyed pottery before, but haven’t booked again.”
03

CREATE THE NEWSLETTER

Make an email people actually want to open.

Add your photos, write the message and drop in real classes people can book. Club keeps the audience and the booking links connected while you concentrate on making the email look good.

ClubSpring workshops
Saved
+TextImageButtonClass cards
04

SEND IT WHEN THERE IS SOMETHING WORTH SAYING

Give past customers a good reason to come back.

New dates. A new class. Christmas workshops. Summer activities. A special event. Or simply a reminder for people who loved you before but have not visited recently.

188customers selected
✓agreed to emails
2live classes linked
Finished pottery arranged in a warm studio
Inbox9:41
C&B
Clay & Bloom StudioCome make something beautiful.
Now
Handmade ceramic pieces

New spring workshops are now open — with a few dates we thought you might like.

Explore new classes →
✓
CAMPAIGN SENTSpring workshops
Pottery class in a bright studio
05

AND BACK TO BOOKING

One email can lead straight to the next booking.

Sarah taps the class she likes, sees the real dates and availability, and books again. Hivefinity recognises her as the same customer and adds the new booking to her history.

✓
BOOKING CONFIRMED

Welcome back, Sarah.

Hand Building Workshop
Sunday 26 April · 14:00

CUSTOMER JOURNEY
FebWheel Throwing✓
OctClub newsletter✓
AprHand BuildingNEW

ONE LESS SYSTEM TO MANAGE

Your customer list is already here.

With Club, you do not need to copy customers into a separate email platform just to send a newsletter. Their details, booking history and marketing choice are already in Hivefinity. Choose who you want to contact, create the email and send it from the same place.

No second customer list to maintain No copying customer details between systems You are not charged just because your customer list gets bigger

HIVEFINITY CLUB

Keep the relationship.
Earn the next booking.

Beautiful newsletters. Useful audiences. Real booking context. One connected customer journey.

Talk to Hivefinity →