Things you should know before you switch.

No. Hivefinity can connect first and help bring useful customer, booking and operational context together. You can retire overlapping tools when there is a clear reason to do so.

Businesses that run scheduled classes, workshops, courses, activities and experiences — especially where the work around the booking matters as much as taking the booking itself.

Yes. Those are two of the booking sources currently being used and proven with Hivefinity. The longer-term integration roadmap will grow from real tenant needs.

Yes. Manual bookings are part of the operating model, so not every customer has to arrive through the same external booking source.

EMMA is the Email Messaging Management Assistant. She helps draft customer replies using the booking, customer and business context Hivefinity already holds. The draft is reviewed before sending.

SAM is the Social Automation Module. It helps turn real class media into branded social content for channels such as Facebook and Instagram, with phone capture and deeper desktop editing/scheduling.

ECHO is the Experience Completion Helper Operative. It covers the jobs after the session: certificates, review requests, newsletters and repeat-business follow-up.

Yes. Admins can create staff accounts, and instructor access can be restricted so staff see the sessions and information relevant to their role.

DAWN is the connected everyday operating platform. ORBIT adds deeper automation, conditions, alerts, richer campaigns and operational/growth intelligence on top of the same foundation.

The current commercial direction is a monthly software subscription rather than a percentage of your sales. Final DAWN and ORBIT launch prices will be published before paid access.

Yes. Hivefinity does not require you to throw away a website that already works. The aim is to connect the customer journey and reduce duplicated work, not force unnecessary replacement.

Hivefinity maps the information it can bring across, flags uncertain matches and lets the owner review the draft before anything becomes the new live setup.